Food Service Safety
Food safety is fundamental in the food service and retail service industry. To be able to provide food of the highest quality that meets current food safety standards requires an understanding of food service safety. Penn State Extension’s comprehensive program of resources covers food recalls, food code changes, farmer’s market food safety, foodborne illness risk factors, good sanitary practices, and more.
Foodborne Illnesses Risks and Prevention
If not handled and prepared correctly, food can easily be infected with disease-causing bacteria. To prevent foodborne illnesses from occurring, correct kitchen practices should be adopted, as well as good personal hygiene on the part of food workers. The Food and Drug Administration Food Code outlines guidelines around employee health and hygiene to reduce the risk of foodborne illnesses and contamination.
More than half of foodborne illness outbreaks are linked with restaurant food, and the only way to change this is by adopting safe kitchen practices.
Foodborne illnesses can be caused by several different things. Botulism, for example, is a foodborne illness caused by a toxin produced when Clostridium botulinum, a bacteria, grows. These bacteria are readily found in the soil, and can also be present on foods when they’re being prepared. Another bacterial hazard is known as Listeria monocytogenes.
Food Service Safety and Best Practices
To guarantee the safety of the food being sold or served in food service and retail premises, management and staff need to be aware of a wide range of issues, from cross-contamination to cleaning and sanitizing and proper handwashing procedures.
To be able to provide safe food, potable water is also essential. When food is prepared, cooking it to the proper temperature destroys any harmful bacteria, so checking food temperatures using a calibrated thermometer is vital. Equipment used in the preparation of food should be well maintained, regularly cleaned, and sharpened when possible.
Food safety requirements and procedures also apply in the nonprofit sector, for example, food fundraiser events. The safety risks are just the same, but the needs of volunteers and non-profit groups are different. Penn State Extension has created a Cooking for Crowds: A Volunteer's Guide to Safe Food Handling online course to help volunteers identify food safety hazards and reduce the risk of foodborne illness.
An increasing number of people are choosing to shop at markets and farm stands because they’re able to source high-quality fresh products. Farm market managers and employees should be aware of produce safety best practices, handling produce, cleaning, sanitation, and environmental practices. Penn State has an extensive selection of Farmers Market Food Safety Resources, including a Retail Farm Market School online course.
Food Service Safety Training
Food safety training and certification have an important part to play in the food service and retail industry. Managers or supervisors whose roles require certification, for example, can enroll in the Penn State Extension ServSafe Food Safety Program. This training meets the Pennsylvania Department of Agriculture requirements for the Food Employee Certification Act. According to the document, one supervisory employee per food facility is required to obtain a recognized food safety certification. The ServSafe course is also available in Spanish. To help people prepare for the ServSafe exam, a TAP Series Online Food Safety Course is also available on this site.
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Workshops$165.00
ServSafe®
When Multiple Options AvailableLength 2 daysEvent Format In-PersonUpon successful completion, participants can receive their ServSafe® Food Protection Manager Certificate, meeting the PA Department of Agriculture requirements for the Food Employee Certification Act. -
Workshops$75.00
Cooking for Crowds: A Volunteer's Guide to Safe Food Handling
When 11/24/2025Length 3 hoursEvent Format In-PersonEven with years of food preparation, things change. Our program keeps nonprofits and volunteers updated on food safety rules. Protect customer health and organizational reputation. -
ArticlesSafe Water and Your Foodservice Operation
Understanding and preventing backflow in your food facility is critical to ensure safe food for your customers. -
VideosCleaning and Sanitizing in Foodservice Operations
Length 4:12Cleaning removes visible solids while sanitizing reduces pathogens on surfaces to safe levels. This video describes proper cleaning and sanitizing procedures. -
ArticlesRaw Flour: A Potential Hazard in Your Restaurant
Recent recalls of flour are important to note, but a recall is not the only time to be concerned about the safety of raw flour. Always handle uncooked flour carefully. -
ArticlesUnacceptable Food Storage Containers
Food products must be stored in food-grade containers at all times. Trash bags and empty chemical containers are not acceptable for food storage. -
VideosWhat is AMR and How Does it Develop?
Length 3:49Antimicrobial resistance (AMR) in the poultry industry affects food safety. This video explains how AMR develops, spreads, and its impact on the food supply chain. -
VideosAMR In Animal Production and Its Impact on Food Safety
Length 4:44The use of antimicrobials in poultry production may play a dual role in enhancing animal health and posing risks to food safety and public health. This video explores the development of antimicrobial resistance (AMR) in animal production and its cascading effects on food safety. -
Workshops$165.00
ServSafe® en español
When 12/05/2025Length 2 diasCurso sigue plan de seguridad alimentaria de la Asociación Nacional de Restaurantes, para certificación inicial o renovación. -
Workshops$165.00
ServSafe® in Spanish Language
When 12/05/2025Length 2 DaysEvent Format In-PersonThis course uses the National Restaurant Association food safety curriculum for food service establishments and is for individuals seeking initial food safety certification or renewal. -
Webinars$65.00
Food Safety Manager Certification Prep Course
When 10/27/2025Length 2 days - 4 hrs. ea.Event Format Virtual | LiveGet certified with Penn State Extension's Food Safety Manager Prep Course. Perfect for managers, chefs, and inspectors, it's convenient, interactive, and meets FDA standards. -
Webinars$5.00
Cooking for Crowds: A Volunteer's Guide to Safe Food Handling
When 11/06/2025Length 3 hoursEvent Format Virtual | LiveThe Cooking for Crowds webinar helps non-profit organizations and their volunteers understand risks involved preparing large volumes of food. -
Webinars$145.00
TAP Online Food Safety Manager Certification Course
When 12/31/2024Length Self-PacedEvent Format Blended | Combines In-Person w/Online ComponentOur self-paced online course readies food professionals to take a food protection manager exam that meets the PDA requirement for food safety certification. Exams are proctored at scheduled locations. Certification is valid for five years. -
ArticlesHepatitis A: A Food Safety Concern
Hepatitis A is a virus that causes foodborne illness. Symptoms can take several weeks to appear and can last for a few weeks to months. -
ArticlesKey Food Safety Instructions For Recipes
Studies show that incorporating food safety instructions in recipe directions improves food safety behaviors. -
Guides and Publications$0.50Food Safety Poster: Wash Hands
Poster detailing when to wash your hands. -
Guides and Publications$0.55Good Sanitary Practices: Sanitation
This poster provides tips to remind you to "clean first, then sanitize." -
Guides and Publications$0.50Food Safety Poster: Control Food Temperatures
Poster providing proper food temperatures. -
Guides and Publications$0.50Food Safety Poster: Cool Foods Quickly
Poster explaining how to properly cool foods quickly. -
Guides and Publications$0.50Food Safety Poster: Prevent Cross-Contamination
Poster explaining how to prevent cross contamination when handling foods. -
ArticlesShigella: A Food Safety Concern
Shigella spp. is a bacteria that causes foodborne illness. Symptoms can include diarrhea, fever, and stomach cramps. -
ArticlesEmployee Illnesses: What You Need to Know
Food service employees who work when sick can easily contaminate food and food contact surfaces, resulting in a foodborne illness outbreak. -
VideosChecking Food Temperatures
Length 3:23Cooking foods to the proper temperature destroys harmful bacteria. This video describes how to use a calibrated thermometer to check food temperatures. -
ArticlesNorovirus: What Foodservice Operators Need to Know
Do you think you have "food poisoning" or the "stomach flu or bug"? It may be norovirus, a common virus not related to the flu, but the most common cause of foodborne illness. -
ArticlesCreate a Culture of Food Safety
A term that is used in the retail food industry and by Food Safety experts is 'Creating a Culture of Food Safety' within an organization or establishment.


