Business Management
Whether you have an existing dairy foods business or are thinking of starting a new value-added dairy foods business, a solid foundation in business management practices will help your enterprise be successful. Starting a new dairy foods business requires careful self-assessment, research and planning. This section of the website will guide you as you consider the management, marketing, and financial implications of starting or growing your value-added dairy foods business and determine your path forward.
Business Management
Operating a dairy foods processing business requires managing numerous facets including marketing, human resources, finances, and risk management in addition to processing operations. Businesses of all types and sizes can benefit from assembling a team to provide input and perspective on all of these aspects and to guide business owners in planning and decision-making. Business planning provides both new and existing dairy processors with the framework to set business goals, analyze their current financial situation allowing them to determine financing needs and budget for the future, develop a marketing strategy, and determine risk management needs such as insurance.
Marketing
Successful marketing is the foundation for a successful business, and this starts with knowing and understanding your consumers and dairy food trends, such as fluid milk, cheese, and ice cream, to make sure the products you choose to make will be successful with consumers. Part of business planning is the development of a marketing strategy.
Dairy processors will need to determine whether they will market direct to consumers, for instance with an e-commerce site, at farmers’ markets, or with an on-farm store. Marketing and selling through wholesale establishments such as grocery stores and restaurants is another option.
Having a quality dairy food product and knowing your target consumer is not the complete puzzle. Items must be strategically priced as well. An enterprise budget such as the one Penn State Extension has developed for farmstead and artisan cheesemaking can help determine your cost of production, the first step in setting prices. From there you can utilize a number of pricing methods, and objectives and strategies to meet profitability goals for your business.
Business and product promotion is a key aspect of marketing. There are many promotional tools that you can use, from email to websites to social media. These tools allow you to effectively connect, engage, and communicate with consumers.
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ArticlesIs Your Farm Right For Value-Added Dairy?
Is your farm up to meeting the demands on production and labor of a value-added operation while conveying a consumer-friendly farm image? Here are some points to consider when evaluating your farm. -
ArticlesAssembling a Team to Explore a Value-Added Dairy Enterprise
If you are considering a value-added dairy foods business, a useful approach for gathering information and making an informed decision may be to consider forming a profit team. -
ArticlesConsiderations for Establishing a Dairy Co-Packing Business
For established dairy food processors, offering co-packing services offers the opportunity to fully utilize resources and generate additional revenue. This article reviews considerations before venturing into co-packing. -
WebinarsFree
Considerations for Planning and Building an On-farm Creamery
When 10/27/2025Length 1 hourEvent Format Virtual | LiveLearn from experienced processors about planning, designing, and launching an on-farm creamery—from feasibility and construction to equipment, infrastructure, and starting operations. -
WebinarsDeveloping Your Product Line
Length 1 hourLearn to select products that fit your resources and market, ensure quality and consistency, and explore seasonal offerings to diversify your dairy product line. -
ArticlesConsiderations for Hiring a Dairy Food Co-Packer
Hiring a co-packer can help farms launch value-added products without needing to invest in processing facilities and equipment. This guide outlines key benefits, questions to ask, and tips for building a successful partnership. -
ArticlesOvercoming Consumer Barriers to Online Purchasing
Consumer concerns about online shopping continue to exist, deterring more widespread use. To counter these concerns, there are several steps that businesses can take to enhance their online presence and encourage online purchasing. -
ArticlesElaboración de un Plan de Negocio
Una tarea importante al iniciar una nueva empresa es elaborar un plan de negocios que sea una "hoja de ruta" para guiar el futuro del negocio o la empresa. -
ArticlesBuilding Your Business with an E-mail Marketing Program
E-mail marketing campaigns can provide a good return on investment, having a potentially larger impact than search engines, displays, print, TV, and nontraditional methods like text messaging. -
WebinarsFree
Cash Flow Planning a New Value-Added Dairy Foods Processing Business
When Watch NowLength 1 hourRecorded Feb 13, 2024Event Format On-Demand | RecordedOur Extension experts will review how understanding the capital requirements for dairy processing is crucial, as it heavily relies on financial backing for smooth operation, assessing cash flow demands, and outlining short and long-term expenditures for the entire farm operation. -
VideosClaim Your Business on Google
Length 7:18Learn how claiming your business on Google can benefit your online presence and watch a demonstration of the process. -
ArticlesDeveloping a Business Plan
An important task in starting a new venture is to develop a business plan, which is a "road map" to guide the future of a business or venture. -
ArticlesShipping Dairy Foods Direct to Consumers
Shipping of dairy foods directly to consumers is on the rise as online purchases are increasing. This article covers essential packaging and shipping issues that dairy processors will need for success. -
ArticlesCultivating Your E-Experience: Understanding Aspects of Customer Communications
A solid understanding of customer needs and types of communication and complaining customers will position you to provide a high-quality online customer communication experience. -
ArticlesCultivating Your E-Experience: Responding to Consumer Communications
Personal, timely, and attentive responsiveness to consumer communications is a key component to consumers' e-experience. -
ArticlesFood for Profit: Insurance for Food Entrepreneurs
Food business owners are held responsible for any harm that comes to employees, visitors who come to your establishment, and consumers who eat your products. -
ArticlesDairy Product Trends - Ice Cream
This article provides a broad overview of ice cream consumption trends and consumer preferences. -
ArticlesDairy Product Trends - Cheese
This article provides a broad overview of cheese consumption trends and consumer preferences. -
Tools and AppsDairy Foods Processing Investment Analysis Tool
Customizable spreadsheet tool for business owners to estimate the net present value (NPV) of an investment to start or expand a value-added dairy foods processing venture. -
ArticlesObtaining a Loan - The C's of Credit
One of the biggest questions a new grower faces is where and how to get loans for business start up. -
ArticlesDairy Product Trends - Fluid Milk
Bottled fluid milk is an attractive product for new and on-farm processors. Understanding fluid milk sales trends and consumer perspectives can help determine product offerings and drive marketing strategy. -
ArticlesE-Commerce for Ag Business: Advantages and Challenges
This article will overview the advantages and challenges that a farm, food or ag business owner may be facing when deciding whether to implement e-commerce. -
ArticlesDeveloping and Maintaining a Website
This article will cover the process for developing a website, including technical aspects and general issues such as purpose, content, design, and maintenance considerations. -
ArticlesPromoting Your E-Commerce Site
Once you create your online store, you need to let consumers know that it exists. This article outlines tools for promoting your e-commerce site. -
ArticlesE-commerce Payment Methods
Consumers have multiple payment method options when making online purchases. For businesses implementing e-commerce, it's important to understand the forms of payment that consumers use and prefer for online purchasing.

