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Lisa Mitchell presented on decoding non-verbal cues to improve communication and outcomes. She discussed three components of non-verbal communication: body language, facial expressions, and ornaments. Mitchell emphasized the importance of considering context, observing clusters of behaviors, accounting for cultural differences, and noticing consistency. She explored how confidence is conveyed through walking, eye contact, handshakes, and foot positioning. Mitchell concluded that understanding non-verbal cues can help people see the truth quickly, make better decisions, and increase their confidence and influence.




