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Fearless Change - Myths and Patterns of Organizational Change Tutorial - Linda Rising
This document discusses common myths about organizational change and provides patterns to address each myth. It summarizes seven common myths: 1) smart people are rational, 2) a detailed plan is needed to move forward, 3) good always triumphs over evil, 4) power can force people to change, 5) skeptics are bad or stupid, 6) help from others is not needed, and 7) introducing an idea is the end of the contribution. For each myth, it provides patterns to apply, such as establishing an evolving vision, listening to understand resistance, and sustaining momentum to keep the change effort going. The overall message is that successful change requires understanding human psychology and applying specific strategies to overcome natural resistance.
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Fearless Change - Myths and Patterns of Organizational Change Tutorial - Linda Rising
- 1. Myths and Patternsof Organizational Change Linda Rising www.lindarising.org [email protected] @RisingLinda
- 2. Why patterns? Giving aname to a recurring problem with a known solution means the names of related patterns can be used to have a conversation about the problems and solutions.
- 3. Fearless Change now MoreFearless Change Patterns based on: Social psychology Influence strategies Evolutionary biology
- 4.
- 5. You’re not hereto build software, you’re here to change the world. Jeff Patton
- 6. Myth #1: Smart peopleare rational.
- 7. Get started Self-reflection: Know Yourself(you’re not rational either ! ) Take on a role: Evangelist (not a fanatic) Recognize the feelings of others: Emotional Connection
- 8. Myth #2: I haveto have a plan. Otherwise, how can I move forward?
- 9. Establish an initiallong-term goal but be prepared to adapt it as you learn: Evolving Vision Dream big, but start small…
- 10. Concrete Action Plan:Create specific plans for short-term goals, build on successes, learn from failures: Just Do It Time for Reflection Small Successes Baby Steps Use Low Hanging Fruit whenever you can. Keep these patterns with you and use them over and over…
- 11. Myth #3: Good alwaystriumphs over evil. (Just World Fallacy, one of our many cognitive biases.)
- 12. Do Food: Amost under- appreciated pattern but one of my favorites ! …and Brown Bag
- 13. Maria’s Rule There are veryfew problems that cake cannot solve. With special thanks to Morten Elvang
- 14. Myth #4: If Ijust had enough power I could make people change.
- 15. Threat, firing, killing arevery effective but only get compliance. You want real commitment.
- 16. You can buya person's hand, but you can't buy his heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his resourcefulness. Stephen R. Covey The 7 Habits of Highly Effective People
- 17. Personal Touch: Each personis asking, “What’s in it for me?” You must address a genuine user need. Data does not equal empathy. Jeff Patton
- 18. Different people acceptnew ideas differently This is new so it’s cool! (Innovators--2.5%) It’s interesting, but I want to learn more. (Early Adopter--13.5%) I want to know what other people think. (Early Majority--34%) If I have to. I guess. (Late Majority--34%) We’ve always done it this way. (Laggards--16%)
- 19. Myth #5: Skeptics, cynics, resistors—THOSE people,well, they must be BAD or STUPID or BOTH!! Ignore them!!
- 20. Fear Less: Use resistanceto your advantage. Listen, really listen, and learn all you can.
- 21. Seek first tounderstand, then to be understood. Stephen R. Covey The 7 Habits of Highly Effective People
- 22. Champion Skeptic: Havea resident resistor play the important role of “Devil’s Advocate.” Treat him/her as a valued partner in the change effort.
- 23. Bridge-Builder: Sometimes it isall about you and you need help. Find someone who knows the skeptic and also supports your new idea. Let him/her make the connection.
- 24. Myth #6: You’re asmart person, so you don’t need help from others. After all, it’s your idea!
- 25. Ask for Help:The idea is yours and you believe in it, but the change must not be “all about you.”
- 26.
- 27. Power Thanks Sincereappreciation Timely Detailed Describe impact
- 28. Grateful people: Havemore energy and optimism Are more resilient in the face of stress Have better health Suffer less depression Are more compassionate, more likely to help others, less materialistic, and more satisfied with life.
- 29. Myth #7: I justput the idea out there and that’s the end of my contribution. Others will see how great it is and it will have a life of its own!
- 30. Keep it going.Keep learning. Sustained Momentum Stay in Touch Study Group Hometown Story Persistent PR Involve Everyone Easier Path Whisper in the General’s Ear
- 31. There are morepatterns in Fearless Change and More Fearless Change to help you introduce new ideas. This is just a start! Thanks!