How Americans View AI and Its Impact on People and Society
Americans see a role for AI in some areas of society but want more control over its use. About half say it will erode people’s ability to think creatively and form meaningful relationships.
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Artificial Intelligence
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About 1 in 5 U.S. workers now use AI in their job, up since last year
Workers younger than 50 and workers with a bachelor’s degree or more education are among the most likely to use AI in their job.
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Relatively few Americans are getting news from AI chatbots like ChatGPT
About one-in-ten U.S. adults say they get news often (2%) or sometimes (7%) from AI chatbots.
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Americans have mixed feelings about AI summaries in search results
One-in-five U.S. adults say they find AI summaries in search results extremely or very useful, 52% say they’re somewhat useful, and 28% say they’re not too or not at all useful.
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From political speeches to songs, how would Americans react if they found out AI was involved?
Responses to all seven scenarios that we asked about lean more negative than positive. But many Americans don’t express an opinion in either direction.
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Google users are less likely to click on links when an AI summary appears in the results
In a March 2025 analysis, Google users who encountered an AI summary were less likely to click on links to other websites than users who did not see one.
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What Web Browsing Data Tells Us About How AI Appears Online
One month of web browsing data shows most respondents visited a search page with an AI-generated summary, but visits to in-depth content about AI were much rarer.
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Americans largely foresee AI having negative effects on news, journalists
About six-in-ten Americans (59%) say AI will lead to fewer jobs for journalists in the next two decades.
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Q&A: Why and how we compared the public’s views of artificial intelligence with those of AI experts
In this Q&A, we speak with Brian Kennedy, a senior researcher at the Center, on why and how we conducted the survey of AI experts.
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U.S. Workers Are More Worried Than Hopeful About Future AI Use in the Workplace
American workers have mixed feelings about how AI technologies, like ChatGPT, will affect jobs in the future.
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About a quarter of U.S. teens have used ChatGPT for schoolwork – double the share in 2023
Teens are far more likely to say it’s acceptable to use ChatGPT for research (54%) than for math problems (29%) and essays (18%).
