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Microsoft Copilot Studio

Complete tasks and execute processes with agents for individuals, teams, or functions. Build and customize an agent that works for you today.
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AI-powered assistant

Need help finding a product or solution? Try the AI-powered assistant.

 

Build powerful agents

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Have agents complete tasks for you

Create custom agents or use templates to automate tasks and jumpstart business value.
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Publish agents to your channels

Maximize impact with agents across business apps, websites, social media channels, and more.
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Securely manage and govern agents

Scale, innovate, and protect your enterprise data by managing your agents from a central admin center.
Learn more about agents
OVERVIEW

Your agent, your way

Agents are expert systems that work on behalf of a person, team, or organization. Use low code and generative AI to build an agent today.
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“With Microsoft Copilot Studio, we have an effective platform for delivering the benefits of generative AI to our customers, providing them with faster service and an even better overall cruise experience.”
Scott Petit, Sr. Director, Holland America
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Capabilities

Transform business processes across your entire organization with custom agents

  • Create agents that answer questions or complete tasks based on your selected data sources.
  • Develop and use agents that operate independently to plan, learn, and escalate work items for you.
  • Select a pre-built agent or customize agent templates across your lines of business.
  • Preconfigure workflows that your agents can follow to execute highly structured tasks at scale.
  • Add flexibility to your Interactive Voice Response (IVR) systems and voice agents, using generative AI to help more users and customers—fast.
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Pricing

Copilot Studio pricing

See pricing details Estimate your Copilot Studio usage

Microsoft Copilot Studio

$200.00
25,000 messages/month, paid yearly1,2,3
Buy now Try for free
Build your own agents, available across multiple channels, to assist employees and customers.
Copilot Studio offers a graphical development environment to build agents using generative AI, sophisticated dialog creation, knowledge, actions, and built-in analytics that work with Microsoft conversational AI tools.

Microsoft Copilot Studio

Pay-as-you-go
Start using Copilot Studio without any commitment up front
Get started Explore pricing
Pay for only what you use. Build and deploy agents across multiple channels to assist employees and customers.
Help ensure business continuity of business-critical agents without up-front licensing or entitlements.

*Azure subscription required

Microsoft 365 Copilot

$30.00
user/month, paid yearly
Or $31.50 billed monthly
Annual commitment1
See More

Learn more
Use Copilot Studio to create agents that work with Microsoft 365 Copilot.
Bring Microsoft 365 Copilot to your organization with a qualifying Microsoft 365 subscription for business or enterprise.

*Microsoft 365 Copilot may not be available for all markets and languages. To purchase, customers must have a qualifying Microsoft 365 plan for enterprise or business.
 
CUSTOMER STORIES

Over 160,000 customers are using Copilot Studio

Read some of those customers’ stories.
  1. Pets logo
  2. Holland America Line logo
  3. Nsure.com logo
  4. money logo
  5. ABN logo
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Pets logo
“The ability to bring in artificial intelligence and agents to work alongside our colleagues to provide them quicker insight and give them the ability to be more efficient allows us to scale and grow the business while improving our overall consumer service.”
Simon Ellis, Head of AI Transformation and Enterprise Architecture, Pets at Home
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Holland America Line logo
“Microsoft Copilot Studio [is] proving to be the fastest and easiest way to build complex, AI-driven agents.”

Scot Pettit, Sr. Director of E-commerce, Holland America Line
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Nsure.com logo
“Right now, Friendly John can handle around 60% of customer questions and, with our next release, that number will go up to 90%.”
John Haisch, VP of AI and Automation, Nsure.com
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Money logo
“Copilot Studio is an enabler for us to create great customer experiences.”

Laura McLeod, Senior Product Owner for Conversational Banking, Virgin Money
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ABN logo
“Microsoft’s leadership and innovation in the AI space led us to select Microsoft Copilot Studio. We also liked that many of the chatbot capabilities we needed were available out of the box. This contributed to an intuitive and easy-to-use development experience.”
Bobby van Groningen, IT Lead, ABN AMRO
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RESOURCES

Get the latest Copilot Studio resources

  1.
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Blog

Explore Copilot Studio news from Microsoft Build

See Microsoft Build announcements about developer tools to create agents and multi-agent systems.
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Blog

Copilot Studio Blog

Stay up to date on the latest Copilot Studio product news and information.
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E-book

Maximizing Business Outcomes with Agentic AI

Learn how AI agents are boosting agility, delivering personalized experiences, and improving business outcomes.
Get the e-book
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E-book

The CIO’s Advantage: Faster Innovation with AI and Low Code

Discover how AI and low code empower your business to drive innovation, create AI agents, and enhance security.
Get the e-book
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FAQ

Frequently asked questions

  • Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role. You can build a standalone agent or publish to Microsoft 365 Copilot.

  • Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot may have many agents that it brings together into a simple interface for you to interact with.

    Agents use AI to automate and execute business processes, for a person, team, or organization. They come in all shapes and sizes and include those that:

    • Answer user questions by retrieving or summarizing information.
    • Take actions when asked, automate workflows, and replace repetitive tasks.
    • Operate independently, dynamically plan, learn, and escalate.
  • Follow the Microsoft Copilot Studio blog for product announcements and updates.

    Read the blog
  • With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, like Microsoft Teams, SharePoint, and Microsoft 365 Copilot Chat.
  • Yes, capabilities and features of Power Virtual Agents are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.

    Learn more
  • Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

    Learn more
  • Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.

    Learn more
  • Copilot Studio is the comprehensive tool for building agents. Agents built in Copilot Studio can be deployed across multiple channels-organizations pay only for usage. For those licensed for Microsoft 365 Copilot, usage of agents published to Microsoft 365 Copilot is included in their license.
  • Copilot Studio is sold as tenant-wide message packs of 25,000 messages each, priced at $200.00/pack/month. A billable message is a request or message sent to the agent triggering an action and/or response. The triggered action and/or response is included in the original billable message and doesn’t count as a separate billable message.

    Copilot Studio is also available to sign up for as a pay-as-you-go meter in addition to the existing message packs. This will allow customers the flexibility to only pay for the messages they consume at the end of their monthly billing period, after use. This new pay-as-you-go meter requires no upfront license commitment, allowing customers to scale usage and help ensure business continuity for mission critical business processes.

  • There are no in-product features or capability differences between the Copilot Studio message pack and the pay-as-you-go meter. The product is at full parity regardless of the purchasing option, with the only difference being the way a customer pays for the service. While a customer pays up front ($200.00/pack/month for 25,000 messages/pack) with the message packs, the pay-as-you-go meter requires no up-front license commitment and allows customers to pay only for the message capacity they consume, at the end of the billing period.

    Download the licensing guide

  • Learn about the quick five-step process to sign up for the Copilot Studio pay-as-you-go meter here.
Get started

Start for free with Copilot Studio

Contact your Microsoft sales representative or start a free trial.
Try for free
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Empower your workforce with Microsoft 365 Copilot

Get all the features of an intuitive AI assistant with enterprise-grade security, privacy, compliance, and responsible AI.
Learn more
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Explore new ways to work with Copilot

See what’s possible and achieve new experiences using AI.
Learn more
  1. [1]
    Licenses are capacity-based and additional messages can be purchased. A billable message is a request or message sent to the copilot/bot triggering an action and/or response.

    Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your Microsoft product and domain selections. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.

    Prices shown are for marketing purposes only and may not reflect the actual list price due to currency, country, and regional variant factors. Your actual price will be reflected in the checkout. 
  2. [2]
    Message consumption rates: 1) Regular (non-generative AI) = 1 message; and 2) Generative AI (answers over your data) = 2 messages. Customers can use a mix of regular and generative AI messages with the capacity.
  3. [3]
    Message consumption rates: To learn more, download the Power Platform Licensing Guide.

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