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About us

Making a positive difference in the world by helping charities transform their digital impact.

Our purpose and values

In today’s fast-moving digital world, standing out is more important than ever, especially for charities working to create lasting change. As a digital creative agency with over 15 years’ experience, we specialise in helping mission-driven organisations bring their vision to life through impactful website design and development, standout branding and strategic digital solutions.

We are experts at turning sparks of imagination into powerful tools for engagement and conversion, blending creativity with technical expertise to craft beautiful, user-focused experiences. We’d love to talk about how we can collaborate on your website, brand, or digital projects and work together to transform your charity’s hopes into meaningful impact.

 

Simplicity

We promise to avoid overwhelming technical jargon, staying focused on clarity and knowledge and easy-to-understand advice. We will always guide you through important decisions with transparent explanations.

Honesty

We believe honest, respectful conversations lead to strong decisions. As professionals and active citizens, it our duty to set clear expectations and be completely frank where needed. We do not shy away from difficult conversations.

Collaboration

We are committed to growing meaningful relationships with all those we work with for long-term impact rather than short term profit. We take your feedback seriously and will always address and learn from our mistakes.

Empowerment

Our goal is to empower your teams with knowledge to strengthen your digital impact independently and together. By empowering your team to self-manage their website, your ongoing work will be more efficient and your costs will be lower.

Sustainability

All of our websites are hosted on 100% renewable energy. We also develop our websites for performance, which reduces their carbon footprint. It is our responsibility to help your organisation reduce its carbon footprint.

Respect

We strive for an inclusive, diverse team in which our employees are valued and empowered, we respect and support underrepresented groups as detailed in our Equality & Diversity Policy.

Meet the Team

Stuart Palmer - Managing Director

Founder of Eyes Down, Stuart has been helping charities increase their digital impact for over 15 years. As our workshop lead, Stuart loves helping charities to solve their unique issues by bringing key stakeholders together and asking the right questions. Stuart also loves swimming in cold places and shivering a lot.

Katherine Kelly - Account Manager

Katherine Kelly

Having worked in marketing and fundraising roles in charities for more than a decade, Katherine has a great understanding of the tools and techniques which can really make a difference to small and medium sized charities.

Nimantha Perera - Lead Developer

As well as degrees in Physical Science and IT, Nimantha is curently completing a masters in Artificial Intelligence. Nimantha excels in PHP and is well versed with Wordpress, Drupal, Codeigniter and other PHP frameworks. Nimantha also develops Angular JS and is always looking to learn new technologies.

Piyumi Ediriweera - Front-end developer

Piyumi Ediriweera Eyes Down Digital

Piyumi is a skilled front-end developer who is also proficient in PHP and Wordpress. She is studying for a degree in Information Technology while also exploring new front-end technologies such as React and Vue. On rainy days, Piyumi becomes a coffee-drinking bookworm.

Kenny Macalister Hall - Designer

Kenny's design career spans over 20 years and he has worked for start-ups, global industry leaders and even a former U.S. president. From packaging to e-commerce, Kenny's success is down to the close working relationship he develops with his clients. Away from the studio, Kenny is a keen motorsport fan and passionate about international food and drink.

Neil Hocking - Copywriter

As a creative copywriter, Neil loves a good story. Neil's wealth of experience in creative agencies has given him a great understanding of SEO content creation and through his daily work Neil combines his passion for storytelling with the art of getting results. Neil is a keen runner and when away from the keyboard, he is probably racing himself on Strava.

 

Our work

Impunity Watch

Having contributed transformative depth and impact to Impunity Watch by partnering on their one-off branding and web development project, we’re proud to be continuing our partnership with this important charity, using data-led insight and recommendations to empower the charity’s long-term strength and growth.

Our work

Police Treatment Centres

Eyes Down delivered a full rebrand, bespoke WordPress site, and a donor acquisition portal for the Police Treatment Centres, enhancing their online presence and user experience – resulting in a significant increase in supporter acquisition.

Get in Touch

Address

Eyes Down Digital
16 High Street
Totnes
Devon
TQ9 5RY

Email

[email protected]

Telephone

+44 (0) 1803 500099

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