Accreditation in Action:
How Taney County Health Department is Building Accountability and Community Impact
How does Accreditation strengthen a health department, not just on paper, but in practice? In this Q&A, Kayla Klein, Community Outreach Manager and Lisa Marshall, Director at the Taney County Health Department in Branson, Missouri, share how maintaining PHAB Accreditation strengthened organizational practices, community partnerships, and better equipped the department to respond to public health emergencies, such as the COVID-19 pandemic. From practical lessons to real-world impact, their insights offer an honest, encouraging look at what it takes—and what is possible—when Accreditation becomes part of the culture.
