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Request Removed

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See More

Reposting this as a new request as advised in Teahouse. 


TencentCommsYeran (talk) 15:38, 12 December 2024 (UTC)[reply]
Hi JArthur1984, we previously communicated on another page regarding Tencent. Three weeks ago, I posted the above Conflict of Interest edit request here but haven't been able to reach any editors yet (understandably, it was the holiday season!). I was wondering if this is something you could assist with as well? We've made an effort to use third-party sources where possible. TencentCommsYeran (talk) 06:30, 6 January 2025 (UTC)[reply]

TencentCommsYeran (talk) 03:31, 10 January 2025 (UTC)[reply]

@TencentCommsYeran: I believe you should be using the {{edit COI}} template. This will result in your edit request being included on the list of open edit requests, and come to the attention of people who have an active interest in responding to such requests. Fabrickator (talk) 05:16, 10 January 2025 (UTC)[reply]
TencentCommsYeran: as @Fabrickator says, please use the {{edit COI}} template, providing detailed and specific suggestions. I have also responded to your Teahouse question with more advice. — ClaudineChionh (she/her · talk · contribs · email · global) 06:48, 10 January 2025 (UTC)[reply]
Hi @Fabrickator @ClaudineChionh Thanks for the tips! TencentCommsYeran (talk) 10:35, 10 January 2025 (UTC)[reply]

Supplementary information about Tencent Cloud

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Hi Editors,

(I'm reposting this request as advised in Teahouse as we mistakenly posted this as a "helpme" request, instead of a "COI edit" request.)

This is Yeran from the Tencent Comms team, I hope this message finds you well.

With respect to Wikipedia’s guidelines, I won’t be making any direct edits to the article. Instead, we are here to provide you with various sources of information, including those from the Tencent Cloud official website, as well as news articles or reports from independent media organizations. We would be grateful if you could review our suggestions in the below, and include them if you consider the information supplied an improvement to the existing article.


Introduction of Tencent Cloud

  • Specific text to add: Tencent Cloud's headquarters: Tencent Cloud is headquartered at Tencent Binhai Building, No.33, Haitian Second Road, Nanshan District of Shenzhen.
  • Reason for the change: This information is missed and would inform readers of Tencent Cloud's business location.
  • References supporting change: https://www.tencent.com/en-us/about.html#about-con-1

Products & services

Customer and partner demographics

Data center regions / Availability zones

  • Specific text to be add: Tencent Cloud International operates 9 technical support centers, located in the Philippines, Malaysia, Singapore, Japan, South Korea, the United States, and Germany.
  • Reason for the change: Same as above.
  • References supporting change: https://www.tencent.com/en-us/articles/2201930.html

TencentCommsYeran (talk) 03:52, 5 February 2025 (UTC)[reply]

Hey @TencentCommsYeran
Introduction - Is Tencent Cloud software produced by Tencent or a subsidiary? If Tencent Cloud is its own company, we may be better off using a company infobox and listing key people there (the software infobox doesn't allow that... and it looks a bit weird saying all operating systems given that it's a cloud platform, don't you think?).
Services - I've mentioned you offer over 400 cloud services and touched on the key ones. We can add some others in, but your original list was a bit too long.
Customer base - The scmp article is paywalled. I will look further into the others.
DCregions/AZs - Is "Tencent Cloud International" a separate entity?
Thanks, OXYLYPSE (talk) 09:45, 6 February 2025 (UTC)[reply]
Thanks @OXYLYPSE for the edits and questions! Here is more information that may supplement the request:
Introduction: Tencent Cloud is Tencent’s cloud services brand and a business unit under Tencent. Reference:
https://www.forbes.com/sites/tencent-cloud/; https://www.reuters.com/article/technology/chinas-tencent-cloud-to-open-datacentre-in-bahrain-idUSKCN2AT27D/;
We agreed to remove the operating systems part.
Customer base: Here are some alternative references for the more than 10,000 business customers globally stat. Reference: https://www.computerweekly.com/news/366609932/Tencent-Cloud-debuts-palm-scanning-tech-in-global-markets; https://telecomreviewasia.com/news/industry-news/4664-goto-tencent-and-alibaba-cloud-unite-to-boost-indonesia-s-digital-growth
DCregions/AZs: Tencent Cloud is registered under the name of Tencent Cloud International in certain markets such as Singapore. That said, we agreed to simplify it to the brand name "Tencent Cloud" for consistency to avoid confusion. Reference: https://www.bizfile.gov.sg/buy-info/entity-details/202109468C
Many thanks in advance!
TencentCommsYeran (talk) 05:53, 15 February 2025 (UTC)[reply]
@OXYLYPSE Just want to follow up on the above COI edit request. Please let us know if you need more information or sources to facilitate the edit. Thank you!
TencentCommsYeran (talk) 03:43, 25 February 2025 (UTC)[reply]
Hi @TencentCommsYeran I've reviewed your input around AZs and noticed that your original text missed two locations in the list of support centers.
Koyk116 (talk) 08:26, 11 March 2025 (UTC)[reply]
Thank you @Koyk116 for the edits! Have you also had a chance to review the customer demographic stats in the above? Please let us know if there's anything else you need.
TencentCommsYeran (talk) 02:42, 12 March 2025 (UTC)[reply]

Addition of a Notable Customers section

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Hi Wiki editors,

This is Yeran from Tencent Comms team. I'm back with another suggestion to add a "Notable Customers" section (right after Services) to highlight three case studies from distinct sectors, and see if you agree that these will be of interest to Wikipedia readers. Thank you in advance!


GoTo

  • Specific text to be add: GoTo, an Indonesian technology company, has partnered with Tencent to enhance its cloud infrastructure and digital services. Under the partnership, Tencent Cloud provides a suite of cloud solutions and Platform as a Service (PaaS) offerings tailored to strengthen GoTo's enterprise and consumer-focused services.
  • Reason for the change: This is one of the most notable case studies as GoTo is the largest digital ecosystem in the country.
  • References supporting change: https://fintechnews.sg/101603/indonesia/goto-tencent-cloud-infrastructure/
 Not done This is a cut and paste from a press release. It doesn't show how the info is notable. STEMinfo (talk) 23:25, 21 April 2025 (UTC)[reply]

Blue Insurance

 Not done Having only an inline external link doesn't make Blue Insurance notable. STEMinfo (talk) 23:25, 21 April 2025 (UTC)[reply]

Palworld

  • Specific text to be add: Tencent Cloud is the official server provider for Palworld, developed by Pocketpair, optimizing the multiplayer experience globally with its Lighthouse service, a user-friendly cloud solution for lightweight applications. With Tencent Cloud Lighthouse, players can set up dedicated servers in three seconds, eliminating the need for complex configurations and simplifying the gaming setup process. To further improve performance, server locations across key regions, including Japan, South Korea, Singapore, the United States, and other parts of Asia-Pacific will be set up. This expansion minimizes latency, delivering a lag-free and seamless gameplay experience for users worldwide.
  • Reason for the change: A reliable and fast cloud service is essential for a good multiplayer gaming experience. This may serve as a point of reference for game developers.
  • References supporting change: https://www.techradar.com/gaming/tencent-cloud-official-provider-of-palworld-game-servers; https://www.oneesports.gg/gaming/palworld-server-tencent-cloud-lighthouse/;
 Done this one is OK, but added to history rather than starting a notable clients section. STEMinfo (talk) 23:25, 21 April 2025 (UTC)[reply]
Thank you @STEMinfo! This is very much appreciated. You might have noticed that the page is now marked as "promotional", would you be interested in reviewing the overall tone and wording used on the page to ensure it sounds more neutral to the community?
TencentCommsYeran (talk) 06:57, 23 April 2025 (UTC)[reply]

TencentCommsYeran (talk) 13:24, 25 February 2025 (UTC)[reply]

Chinese Entity Name Correction

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Hi editors, this is Yeran from Tencent's communications team. We'd like to correct the Chinese equivalent names on the page:

  • Specific text to change:
−
Tencent Cloud (simplified Chinese: 腾讯云计算; traditional Chinese: 騰訊雲計算) is a cloud computing service operated by Tencent.
+
Tencent Cloud (simplified Chinese: 腾讯云; traditional Chinese: 騰訊雲) is a cloud computing service operated by Tencent.

TencentCommsYeran (talk) 03:50, 27 February 2025 (UTC)[reply]

@TencentCommsYeran you can go ahead and make changes on the article just for this request. I don't see an issue correcting the name. My own searches also shows the same. – robertsky (talk) 08:52, 27 February 2025 (UTC)[reply]
Got it, thanks @Robertsky! TencentCommsYeran (talk) 08:58, 27 February 2025 (UTC)[reply]

Infobox Change Request

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Hi editors, this is Yeran from Tencent's communications team. We would like to propose an edit to the infobox on the page, which currently describes Tencent Cloud as a product/solution.

  • Specific text to change:

Existing infobox:

Original author(s) Tencent
Developer(s) Tencent
Operating system Microsoft Windows, MacOS, Linux, Android, iOS
Type Cloud computing provider
Website cloud.tencent.com（Mainland China）

www.tencentcloud.com（Worldwide）

Proposed changes to the infobox:

Company type Subsidiary
Industry Cloud Computing
Founded 2013
Key people Dowson Tong (CEO)
Parent Tencent
Website cloud.tencent.com（Mainland China）

www.tencentcloud.com（Worldwide）

TencentCommsYeran (talk) 07:15, 27 February 2025 (UTC)[reply]

Hi @TencentCommsYeran I agree with @OXYLYPSE 's idea to use the company infobox. That said, I value others' input too. Koyk116 (talk) 03:37, 11 March 2025 (UTC)[reply]
@Koyk116 I wonder if you would be in a good position to edit this for us? We're ready to provide more information if needed.\
TencentCommsYeran (talk) 05:19, 18 March 2025 (UTC)[reply]
I have incorporated the essential information into the infobox.
Koyk116 (talk) 09:30, 20 March 2025 (UTC)[reply]

Addition of a "History" section

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Hi Editors,

This is Yeran from Tencent. I'm back with another suggestion to add a "History" section to the page. This addition would provide the general public with information about Tencent Cloud's establishment, services, and global reach. We would greatly appreciate it if an editor could review the following events and supporting references for us.

History and Development

Tencent Cloud was officially launched on September 9, 2013, as the cloud computing arm of Tencent, a Chinese multinational technology conglomerate headquartered in Shenzhen.

-       Source: https://www.tencent.com/en-us/articles/2201485.html


In 2016, Tencent Cloud commenced its expansion by establishing global partner networks in Asia, Europe, and America to bring Chinese enterprises to the world and help global companies enter the Chinese market. This expansion was further enhanced in 2018 with the formation of the Tencent Cloud and Smart Industries Group (CSIG), which aimed to provide innovative solutions for industries undergoing business transformation through digital technologies.

-       Source: https://www.tencent.com/en-us/articles/2201485.html


In 2020, Tencent Cloud partnered with Huawei to develop GameMatrix, a cloud-based gaming platform, leveraging its gaming expertise to enhance its cloud offerings.

-       Source: https://www.reuters.com/article/technology/tencent-to-develop-cloud-game-platform-with-huawei-idUSKBN21E0BS/


A significant milestone in Tencent Cloud's journey was achieved in 2021 when the company opened six new data centers in Bangkok, Frankfurt, Hong Kong, Jakarta, Tokyo, and Sao Paulo, accelerating its global business expansion. By this time, Tencent Cloud had data centers in 27 geographic areas on five continents, with 66 availability zones and an exabyte-level storage capacity.

-       Source: https://www.theregister.com/2021/06/03/tencent_cloud_expansion/


According to the IDC Quarterly Public Cloud Service Tracker for Q3 2021, Tencent Cloud ranked as the second-largest cloud service provider in China. This was based on its market share and significant year-on-year growth rate of 53%.

-       Source: https://www.tencentcloud.com/dynamic/news-details/100225


In 2022, it entered a strategic partnership with Indonesia-based GOX to provide live streaming and esports solutions in Southeast Asia.

-       Source: https://www.digitalnewsasia.com/business/gox-partners-tencent-cloud-empower-esports-livestreaming


The following year, 2023, saw collaborations with Web3 entities like Ankr, Avalanche, Scroll, and Sui, as well as Chainlink Labs, to support blockchain and decentralized application development, marking its entry into Web3.

-       Source: https://www.reuters.com/article/technology/tencent-to-develop-cloud-game-platform-with-huawei-idUSKBN21E0BS/


In March 2024, Tencent Cloud and Mobily launched the "Go Saudi" program to leverage Tencent Cloud's technologies for a comprehensive enterprise cloud platform. Mobily manages local data centers and network infrastructure, while Tencent Cloud provides cloud solutions like IaaS and PaaS to drive digital transformation in Saudi Arabia.

-       Source: https://theedgemalaysia.com/node/703687


In June 2024, Tencent Cloud partnered with Global Resources Management Sdn. Bhd. (GRM) to launch Alto Cloud, an internet data center in Cyberjaya, Malaysia. Leveraging Tencent Cloud's Cloud Dedicated Zone (CDZ) solution, Alto Cloud offers over 400 cloud-based products and solutions, including Cloud Virtual Machine and Cloud Object Storage. This partnership aims to support Malaysia's digital transformation and aligns with the nation's vision for a digital future.

-       Source: https://technode.global/2024/08/21/tencent-cloud-partners-global-resources-management-to-launch-internet-data-center-in-malaysia/


In early 2025, at the LEAP 2025 technology summit in Riyadh, Tencent Cloud announced plans for a new cloud region in Saudi Arabia, set to become operational later that year, reinforcing its expansion into the Middle East.

-       Source: https://www.thestandard.com.hk/breaking-news/section/2/227197/Tencent-Cloud-to-launch-its-first-data-center-in-Saudi-Arabia


TencentCommsYeran (talk) 04:20, 26 March 2025 (UTC)[reply]

Hi @Koyk116 I wonder if you'd be interested to review this request as well? TencentCommsYeran (talk) 04:23, 26 March 2025 (UTC)[reply]
@TencentCommsYeran Your list looks generally okay. The only comment from me is that it seems rather biased. I will review the events based on my research and strike a balance there. Koyk116 (talk) 08:00, 27 March 2025 (UTC)[reply]

Update of information

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Hi Editors, I'd like to request two updates to the page if you agree this would be helpful:

  • Specific text to change: Remove Toronto under "Data centers"
  • Reason for the change: The Toronto center has been closed.
  • References supporting change: https://www.tencentcloud.com/ - see the list of locations under "Tencent Cloud Global Infrastructure"



Please feel free to let me know if any further information is needed. Would appreciate any help in advance! TencentCommsYeran (talk) 07:15, 7 April 2025 (UTC)[reply]

@Koyk116 Just want to check to see if you'd be able to make these two quick changes for us as well? Greatly appreciated.
TencentCommsYeran (talk) 07:16, 7 April 2025 (UTC)[reply]
@TencentCommsYeran I have checked the sources you provided and updated the page for you. Koyk116 (talk) 07:19, 10 April 2025 (UTC)[reply]

Enhance the "Services" section

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Hi editors,

This is Yeran from Tencent comms. I would like to make a suggestion to list out the key services that Tencent Cloud offers, alongside some real-life cases to demonstrate in laymen terms how these translate into real-life impact. I'm conscious of the need for neutrality so we have tried to stick to how media reported them, and base them on third-party references where possible.

I would appreciate your time to review the below in advance.

Thank you!

----

Media services

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Tencent Cloud offers Platform-as-a-Service (PaaS) and application Platform-as-a Service (aPaaaS) cloud streaming services, among other media services to its clients. (Source: https://www.tencentcloud.com/products/media)

Notable clients include KUPU, an Indonesian mobile recruitment platform by Dalligent Solutions that built a “virtual interviewer” that allows for structured and standardized answers to questions, powered by Tencent Cloud’s AI and media technologies, including video-on-demand and transcoding to facilitate two-way video interview recording to facilitate the hiring process. (Source: https://www.techinasia.com/indonesiabased-kupu-banks-6m-expand-aipowered-jobs-platform-locally)

Real-time communications (RTC)

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Tencent RTC offers multi-person audio/video calls and low latency interactive live streaming for seamless and efficient communication. (Source: https://trtc.io/why-tencent-rtc)

Notable clients include the Singapore-based live streaming platform BeLive. In 2022, BeLive leveraged RTC and cloud streaming services to enhance its own livestreaming platform, LORA, resulting in improved video quality, low-latency and high-defintion video capabilities for better video engagements. (Source: https://www.tencentcloud.com/customers/detail/2976, https://itwire.com/it-industry-news/strategy/tencent-cloud-joins-forces-with-belive-technology-to-%E2%80%98elevate-livestreaming-standard%E2%80%99-in-southeast-asia-and-beyond.html)

In December 2024, Tencent Cloud and BeLive expanded their partnership to now include a multilingual, AI-enabled digital human offering. (Source: https://uptech-media.com/tencent-cloud-belive-technology-to-offer-digital-human-solutions-for-personalised-interactions-in-expanded-partnership/)

In Japan, in 2024, Pokekara, a leading karaoke app developed by M&E Time Entertainment, has enhanced its platform by implementing Tencent RTC. This enabled the app to support over a million viewers watching low-latency live streams simultaneously, as well as implementing an online KTV, leading to reduced operational costs. (Source: https://theedgemalaysia.com/node/707605)

Digital human

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"Digital human" is a platform that enables multi-modal human-computer interaction to create digital avatars, with the aim to improve communication efficiency and services of enterprises. (Source: https://www.tencentcloud.com/products/ivh; https://www.channelnewsasia.com/east-asia/digital-human-tencent-ai-debate-4642366)

In 2024, Tencent Cloud collaborated with Abu Dhabi’s Department of Culture and Tourism to develop Khalifa, the city’s first generative-AI-powered digital ambassador to promote travelling to the UAE. (Source: https://www.cio.com/article/3517751/tencents-ai-and-cloud-to-accelerate-the-middle-easts-tech-led-transformation.html)

---

TencentCommsYeran (talk) 07:09, 9 April 2025 (UTC)[reply]

My opinion is that these customer cases are promotional on its own. You will have to limit it to factual, descriptive details only. Koyk116 (talk) 07:25, 10 April 2025 (UTC)[reply]
  • Remove client and company names.
  • Remove dated entries that aren't major milestones in the company's development.
  • Condense the descriptions and make them more generic. It actually doesn't serve you well to have such specific examples.
  • Remove descriptors like "notable", "seamless", "efficient", "leading" (anyway, according to whom?), "enhanced", "enabled", "support over a million". These are not neutral, they're all strong positives. I could continue the list but there are too many. (Some would be okay used in a different context, but here they're all singing praises.)
  • Reword this: "...expanded their partnership to now include a multilingual, AI-enabled digital human offering." "Expanded", "now", "offering" are promotional tags.
  • Remove "...leading to reduced operational costs." Who cares?
  • Delete "...with the aim to improve communication efficiency and services of enterprises." We don't need to know your company goals.
  • "...to develop an Khalifa, the city’s first generative-AI-assistedpowered digital ambassador to promote travelling tool for to the UAE."
This is just a quick pass, noting the things that jumped out at me. I also took a gander at the rest of the article and it also reeks of self-promotion. (Note especially bullet #2. This isn't the place to list every change the company has ever made. Just hit the big ones, and keep in mind it's all relative. If someone is really interested, there should be a page on the company website that lists all the history. Wikipedia should be only a general overview.)
Hope this helps. Ghost writer's cat (talk) 04:36, 11 April 2025 (UTC)[reply]
@Ghost writer's cat and @Koyk116, I agree. They do look quite promotional and definitely need a major reword before we can accept this.
Furthermore, many of the sources are not secondary or reliable. ITwire seems like a WP:PRSOURCE and others (like techinasia) do not appear to be well established and probably is an example of WP:CHURNALISM. @TencentCommsYeran I'm closing the tag as  Not done as the majority of the proposed edits does not appear to be following our policies. Justiyaya 03:24, 15 April 2025 (UTC)[reply]
@Ghost writer's cat @Justiyaya @Koyk116 Thank you for your detailed feedback. It's our goal to align with Wikipedia's guideline so we will review our materials once again. If any of you can help us edit the overall page's tone, it would be much appreciated!
TencentCommsYeran (talk) 08:46, 16 April 2025 (UTC)[reply]
I would be afraid to edit that page—it would be a drastic overhaul, which might not be appreciated. It's not like I could do a draft and have you approve it first. The work would be for naught if it were reverted. Better to have a neutral friend do it outside of Wikipedia and then you both can discuss. Ghost writer's cat (talk) 22:32, 16 April 2025 (UTC)[reply]
@TencentCommsYeran
I would not recommend asking a friend. I can't see how the friend could be neutral if they have a relationship with you, especially if you give them some sort of incentive to do so. I would suggest going for smaller changes that are well supported by reliable sources or correcting errors if you do wish to continue. Echoing Ghost writer's cat, I think drastic changes, like the quantity that you proposed above, would be difficult to source and write clearly. It would also be quite strenuous for the reviewer. Smaller changes (like a paragraph) adding to the content worded neutrally or correcting errors in the article would be appreciated.
Reviewing some of our policies in sourcing and wording might prove helpful. Happy editing! Justiyaya 11:00, 17 April 2025 (UTC)[reply]

Events of award reception

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Hi editors,

I'd like to propose an addition of a few award highlights for Tencent Cloud. I have selected three awards from research and advisory firms organizations and industry event to include here, if you agree this information would be valuable to readers.




Please let me know if you need any further information to support this request.

Thank you!

TencentCommsYeran (talk) 07:18, 8 May 2025 (UTC)[reply]

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