Enhanced security in MyChart

Two-factor authentication is now required, making your personal information even more secure. When you log in to MyChart, you may need to set up two-step verification by confirming your email and mobile phone number on file and then choosing where to receive your 6-digit verification code. This will ensure an extra layer of protection for your account. For more information, visit the MyChart Two-Step Verification Support page.

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  • Express Care: on-demand virtual visits

    If you're an established UCSF primary care patient with a new condition that's urgent but non-life-threatening, you can request an on-demand video appointment through MyChart.

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  • Messaging in MyChart

    When you exchange messages with your health care provider through MyChart, your insurance may be billed if the response requires medical expertise and more than a few minutes of your provider's time.

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  • Test results & clinical notes

    You can see most of your test results and clinical notes in MyChart as soon as they become available. We’ll contact you about any concerning results. Notifications of new test results are automatically sent between 8 and 9 a.m. PT each weekday (excluding holidays). If you’d prefer to receive notifications as soon as test results are available, you can update your preferences in MyChart.

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For the parents/guardians of pediatric patients

To obtain proxy access, parents/guardians can sign up for their own MyChart account, and then fill out a digital request form. (Log in to MyChart, then go to the main menu and select "Proxy Center.") Proxy access can also be requested directly from the patient's clinic.

For representatives of adult patients

To access health information via MyChart, download and complete the appropriate form.

Quick links

MyChart customer service

(415) 514-6000
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di,pi=mn(ye).log;(di=window.AmazonCustomChatWidget||{}).ChatInterface=di.ChatInterface||{},di.ChatInterface.init=function(n){var r=n.containerId,i=fi(n,ci);pi(">>> Init"),pi("props ".concat(JSON.stringify(i))),t.render(e.createElement(ui,i),document.getElementById(r))},window.AmazonCustomChatWidget=di})()})();

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