#socaluxcamp @jeannelking
Understanding
your Target User
...the Visual Thinking Way!
Jeannel King
Stick Figure Strategist
www.jeannelking.com @jeannelking
31 May 2014 #socaluxcamp
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
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#socaluxcamp @jeannelking
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#socaluxcamp @jeannelking
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#socaluxcamp @jeannelking
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#socaluxcamp @jeannelking
!
#socaluxcamp @jeannelking
§ Explore principles of visual
and people-centered thinking
§ Simple and effective tools
§ Practical, hands-on
application of the tools and
lessons throughout the
workshop.
§ Confidence to use these
tools with your team once
back at the office.
#socaluxcamp @jeannelking
Ecosystem
Empathy
Map
?Storyboard
#socaluxcamp @jeannelking
Exploring
the
Ecosystem
#socaluxcamp @jeannelking
Ecosystem
Who are
the Cool Cats in
your Neighborhood?
#socaluxcamp @jeannelking
Ecosystem
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
Your
Turn!
T.U.
#socaluxcamp @jeannelking
Ecosystem Insights
#socaluxcamp @jeannelking
Getting to
Know our
Target User
#socaluxcamp @jeannelking
Empathy
Map
What’s a
“Day in the Life” like
for this Cool Cat?
#socaluxcamp @jeannelking
Empathy
Map
#socaluxcamp @jeannelking
Name: Job Title:
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
Meow!
Stop thatmeowing!
Such a
handsome
kitty!
Dude, my nameis Tom!
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
Dude, my nameis Tom!
#socaluxcamp @jeannelking
Your
Turn!
Job Title:
Think
See
Say
DoFeel
e, my name
s Tom!
#socaluxcamp @jeannelking
Persona Insights
#socaluxcamp @jeannelking
Applying our
Insights for
Action
#socaluxcamp @jeannelking
How can you best
serve this Cool Cat
moving forward?
?Storyboard
#socaluxcamp @jeannelking
?
Storyboard
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
Your
Turn!??
#socaluxcamp @jeannelking
Action Insights
#socaluxcamp @jeannelking
To Recap...
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
Ecosystem
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
Empathy
Map
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
?Storyboard
#socaluxcamp @jeannelking
§ Explore principles of visual
and people-centered thinking
§ Simple and effective tools
§ Practical, hands-on
application of the tools and
lessons throughout the
workshop.
§ Confidence to use these
tools with your team once
back at the office.
#socaluxcamp @jeannelking
Q&A
#socaluxcamp @jeannelking
Thank you!
jeannel@jeannelking.com
www.jeannelking.com

Understanding Your Target User...the Visual Thinking Way!