The document discusses using simulation to model queuing problems with random numbers. It describes queuing systems as having arrivals, a waiting line, service, and departure components. A single queue-single service point queuing structure is examined, with first-come, first-served queue discipline and random inter-arrival and service times. An example problem simulates 10 customer arrivals at a retail store using random numbers to estimate average waiting time and server idle time percentage. The solution shows calculating arrival and service time probabilities, simulating customer service, and finding total 4 minutes of waiting time and 12 minutes of idle time over 53 minutes.