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The document discusses various aspects of problem solving including: 1) The problem solving process involves discovering the problem, understanding it, brainstorming solutions, choosing a strategy, and implementing a solution. 2) When defining the problem, one should consider its importance, urgency, assumptions and extract the key parts of the challenge. 3) Brainstorming involves generating ideas without criticism in groups or individually, with the goal of producing many solutions. 4) After considering options, the best solution is chosen that offers a "win-win" and is then implemented, considering how it can be successfully deployed over time. 5) It is important to anticipate potential issues with solutions and take a comprehensive view to increase success

















