Introduction
to
Growth Hacking
A growth hacker is a person whose true north isgrowth.
Everything they do isscrutinizedby itspotential impact on scalable
growth.
Sean Ellis
Growth advisor at Dropbox
Coined the term “growth hacking” in 2010
“
The Hotmail example
The Hotmail example
The Hotmail example
The Hotmail example
“PS: I love you, get your free email
at hotmail”
The Hotmail example
The Airbnb example
Brian Chesky, Joe Gebia, Nathan Blecharcyk
2007
The Airbnb example
The Airbnb example
The Airbnb example
Craigslist integration
The Airbnb example
Craigslist integration
The Airbnb example
Craigslist Bot
The Airbnb example
This is
Growth Hacking
Analytics Are
Key
AARRR
Quora
example
AARRR
Quora
example
AARRR
Quora
example
AARRR
Quora
example
AARRR
Quora
example
Know your metrics
Know your metrics
Tools
Traffic: Google Analytis
User behavior: Mixpanel, KISSmetrics
Attribution tracking: UTM tags, BranchMetrics
Know your metrics
One metric that matters
Facebook: 10 friends in 7 days
Twitter: following 30 people
Secret: 90% of users that engage in a
conversation come back within the week
how to improve this metric?
the growth process
The growth process
1. Define actionnable goals (based on data)
2. Implement analytics to track your goals.
3. Prioritize: Probability of Success, Impact & Ease (PIE)
4. Build it
5. Measure: Gauge success of new features.
6. Understand the results and do it again.
growth tactics
Growth tactics
Acquisition channels
Growth tactics
acquisition: Piggy backing
Growth tactics
acquisition: scarcity
Growth tactics
acquisition: scarcity
Growth tactics
acquisition: fake it ’til you make it
PayPal used bots that
bought from eBay
merchants and asked
to use PayPal.
Growth tactics
acquisition: fake it ’til you make it
Growth tactics
activation: AB Testing
Growth tactics
activation: AB Testing
Tools: Optimizely, Unbouce, Vanity (RoR)
Growth tactics
activation: onboarding
Growth tactics
activation: personalize onboarding
Tools: Branch Metrics, Yozio
don’t fill a leaking bucket
retention is king
Growth tactics
retention: personalized emails
Tools: Vero, Customer.io, Iterable
Growth tactics
retention: gamification
Foursquare
Growth tactics
retention: building a habit
Shopkick
Growth tactics
revenue: urgency and scarcity
booking.com
Growth tactics
referral: dropbox
Growth tactics
referral: lyft
growth hacking is a
mindset
Thank you!
http://growthbakery.com
amontcoudiol@gmail.com
@adrienm

Introduction to growth hacking