Contact Customer Support

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We're here to help! Choose the support option that works best for you – whether you prefer quick online help, direct phone assistance or email support.

Get support faster – all online
Use our online support portal for the fastest, most flexible help. Log in or create an account to track your request, message your agent and upload files.
Request support

Prefer direct contact?

Call or email us directly – all the contact details are below.

  • icon-call-backGive us a call

    Ordering Support

    Tel: 800-426-8157
    Fax: 800-718-2056

    Normal business hours are 9:00 a.m. – 7:00 p.m. (ET) on weekdays.
    Outside of our working hours, you can leave recorded messages for our immediate attention the following work day.

    Looking for a quicker way?
    Use the contact form.

  • icon-mailSend us an email

    How to order: [email protected]
    Customer care: 
    [email protected]
    Online: www.qiagen.com/products

    We will get back to you as soon as possible. 

    Looking for a quicker way?
    Use the contact form.

  • Technical Service Team

    Contact us by email or phone:
    Tel: 800-362-7737
    Women’s Health products: 800-344-3631
    E-mail: [email protected]

    Looking for a quicker way?
    Use the contact form.

  • icon-find-usFind us

    Address:
    19300 Germantown Road
    Germantown, MD 20874