Ordering Support

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Get quick answers or choose the support option that works best for you – fast online help or direct assistance by phone or email.

Get support faster – all online
Use our online support portal for the fastest, most flexible help. Log in or create an account to track your request, message your agent and upload files.
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Prefer direct contact?

Call or email us directly – all the contact details are below.

  • icon-bubbleCustomer Service Team

    To check on an existing order or submit an order

    Phone: 800-426-8157
    Fax: 800-718-2056

    Normal business hours are 9:00 a.m. – 7:00 p.m. (ET) on weekdays

    How to order: [email protected]
    Customer care: 
    [email protected]
    Online: www.qiagen.com/products

    We will get back to you as soon as possible. 

    Looking for a quicker way?
    Use the contact form.

  • icon-mailTechnical Service Team

    For technical questions about any of our products

    Tel: 800-362-7737
    Women’s Health products: 800-344-3631
    E-mail: [email protected]

    Looking for a quicker way?
    Use the contact form.

  • icon-find-usFind us

    Address:
    19300 Germantown Road
    Germantown, MD 20874

  • OEM Customers
    Got a question about your OEM order?
    Just send us an email, and we’ll get back to you soon.

    OEM customer support:

Ordering FAQ

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