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  2. PeopleCloud

Epsilon PeopleCloud: Built for personalized marketing at scale

Consumers don’t live in channels—they live in the real world. Our platform was designed to bridge adtech and martech, so marketers can create 1 View, 1 Vision and 1 Voice to engage each individual consumer across paid, owned and earned channels. Whether you want to integrate our capabilities into your existing tech stack or build from the ground up, Epsilon is the only company that unifies every capability needed to harmonize communications in a privacy-centric platform.

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Our unique approach to the marketing platform

Most marketers have to rely on fragmented data and siloed platforms.

One for engaging known customers and another for reaching anonymous consumers.

Epsilon PeopleCloud connects adtech and martech.

It uses industry-leading identity resolution and AI to power every interaction across each consumer’s entire journey. With both united into one platform, Epsilon PeopleCloud creates greater efficiency, clarity and control to every stage in the consumer lifecycle and drives exceptional outcomes for brands.

Epsilon PeopleCloud is the only marketing platform with AI-powered identity resolution that personalizes every creative message at scale.

Identity resolution

We unify, cleanse and enhance a brand’s data to engage each individual in the most impactful moments.

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AI

AI is only as good as the data behind it. Data enhanced with identity resolution gives brands the ability to know how, when and where to reach each consumer—and what message will resonate.

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Creative

With identity resolution and powerful AI, brands can develop as many creative executions as they need in real time to have a unique conversation with each person.

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From insight to activation in one connected platform

Brands can plug individual capabilities into your existing clouds, or use our full platform to unify efforts end-to-end.

Get 1 View of your universe of buyers.

With Epsilon’s embedded identity resolution, brands don’t just get an empty container—you get a complete, enriched view of your buyers and prospects.

We start with your first-party data and bring it together in a secure, privacy-first environment.

Then augment your data with ours to see your entire universe of buyers.

That’s how we identify high-value prospects and understand what they care about, what they buy and where to reach them.

  • Data unification
  • Data hygiene
  • Data enrichment
  • Prospect identification
  • Customer data management
  • Customer loyalty

Create 1 Vision for how to engage each of them.

Most marketers only see fragments of the customer journey. Epsilon PeopleCloud makes that vision robust from the start, helping you determine:

  • Who to talk to
  • Where to engage
  • Why that consumer matters
  • When to connect
  • What to talk about
  • How often to engage
  • How to say it
  • How much to spend

Unlike static approaches, this vision evolves in real time and across time as each consumer changes, ensuring relevance, maximizing outcomes and minimizing waste.

  • Attribution
  • Customer journey
  • Analytics
  • Measurement
  • Creative development
  • Creative insight
  • Lifetime value

Activate 1 Voice across channels.

Engage consumers where it matters most. Through our best-in-class DSP (that outperforms Google and The Trade Desk), email, direct mail, loyalty, site personalization and retail media, Epsilon harmonizes your paid, owned and earned communications so you can have a real conversation with each consumer.

  • Email
  • Direct mail
  • Display
  • CTV
  • Online video
  • Commerce media
  • Website/in-app
  • Audio

Need help along the way? Our marketing services turn your marketing visions into reality.

With Epsilon, you get what works best for your team. If you just want the tech, we can plug into your stack and let you take the lead. If you want hands-on support, our experts can help you manage and optimize every piece. Or we can meet you somewhere in between—with a model that flexes as your needs evolve.

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The more of Epsilon PeopleCloud that you use, the stronger your marketing will be.

Epsilon PeopleCloud is a composable platform—you can plug any capability into your existing clouds, or you can use our platform. It’s flexible enough to do it all. Any one of our individual solutions adds value to your marketing cloud, and outcomes improve dramatically when they’re used together.
CDP
Epsilon peoplecloud

CDP

Unify your data and strengthen it using industry-leading identity.

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Clean Room
Epsilon PeopleCloud

Clean Room

Comes pre-loaded with data and connects you with the best in-market prospects at scale.

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loyalty
Epsilon PeopleCloud

Loyalty

Deliver unique, memorable marketing experiences to retain your best customers.

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digital
Epsilon PeopleCloud

Epsilon Digital

Reach each person with eye-catching personalized ads across digital display, video and connected TV.

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retail media
Epsilon peoplecloud

Retail Media

Engage meaningfully with every person on retailers’ properties and across the open web.

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messaging
Epsilon PeopleCloud

Messaging

Stand out in a crowded inbox with messages tailored to each customer’s journey, across any device.

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Case studies

See how Epsilon PeopleCloud turns challenges into wins for the world’s leading brands

Insight

A multi-national drink and brewing company’s marketing is built around Epsilon PeopleCloud, helping them understand and market to their customers more effectively.

Results

42.6%open rates
2%click through rates
+113%vs. QSR open rate benchmark
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Other resources

Blog
The state of AI in marketing
Learn more
Blog
Make personalization your marketing superpower
Learn more
Blog
Boost your customer experience and ROI with a strong data strategy and integrated martech
Learn more
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