Video is taken from our studio and you can expect to receive the same dress. ✨ SIZE We offer standard size and customization is available for dress size, length, and style. For custom size, we will reach out to share measurement guide and details after order is placed. ✨ PRODUCTION The current production processing time is 2 - 3 months (depending on quantity and difficulty of particular items, the processing time can be enlarged). If you need it sooner, rush service is available upon request. ✨SHIPPING Shipping time: ~10 - 20 business days. Rush service is available, please contact us for more details. Please share with us below details for delivery purpose when making the order: -Phone number: -Email address: -Wedding date: The wedding dress will be packed in a cardboard box. Please note that once the dress is dispatched, we are not responsible for any delivery delays due to the courier service or customs hold-ups. ✨ CANCELLATION All dresses are made to order and it's made exclusively for you from scratch. All materials and fabrics are ordered and dresses are handmade upon receiving your order, so we do not accept returns / cancellation or exchanges. Please be aware that custom orders might need some alterations after your first try-on because everyone's body might have a slight difference in size from the time doing the measurement till when it's close to the wedding day. Alterations are needed especially for sleeves as everyone's arm size, shape and sleeve shape preference varies. So please prepare some extra budget for alteration if needed. An alternative way is to get a lace-up back so the size can be adjustable in a certain range.
