1. **Size Measure the size of the nails using tape as per our nail measurement guide. The size is measured in mm. After measuring, write it down, and choose the size that fits you. If your size differs, message us for customization at no extra cost. If you're unsure how to measure, contact the shop for assistance. We do not accept cancellations due to size/length issues. If uncertain, choose a larger size as it can be adjusted. 2. **Customization All products are handmade with premium materials for a luxurious, impressive, and durable outcome. Each product is uniquely designed, so if you have a great idea not found in our shop, message us to see if we can create it and provide a quote. 3. **In a set, you'll receive - 10 artificial nails - 1 nail glue - 24 temporary adhesive tabs - 1 nail wipe - 1 cuticle pusher - 1 small nail file - 1 usage guide - 1 thank you card - 1 gift The product will last 2-3 weeks with nail glue and 1-2 days with adhesive tabs. Adhesive tabs can be reused multiple times. Products are reusable with proper nail hygiene. 4. **Return Policy Lucy Beauty VN takes full responsibility for manufacturing defects.In the case of the delivered order does not match the size or design you selected in your chosen options, we'll refund or send a completely new set for free. If unsatisfied, message us before giving negative feedback. The shop does not accept cancellations for changes in size and length from the original measurements. We hope you have a fantastic experience with Lucy Beauty VN's nail set.