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Pricing

Get started with a subscription that fits your needs

MariaDB subscriptions combine the popular MariaDB Server with additional products and services for enterprise production deployment and peace of mind. Analysts report that customers score MariaDB highly for its pricing practices, yet another reason to drop us a line.

MariaDB Community Server

Open Source Database

  • SOFTWARE
    • MariaDB Community Server
    • MariaDB ColumnStore

MariaDB Enterprise Platform

Enterprise-grade Database Solution for Production Workloads

  • SOFTWARE
    • MariaDB Enterprise Server
    • MariaDB Enterprise ColumnStore
    • MariaDB MaxScale
    • MariaDB Application Connectors
    • MariaDB Integration Connectors
    • Enterprise Tools: Monitoring, Query Editor
    • Enterprise Docker Images
  • SUPPORT OPTIONS
    • Standard – 24×7 support, long term releases with extended support options
    • Premium – 24×7 support with aggressive SLAs, telephone support, real-time chat, Premium Support Engineer, long term releases with extended support options
  • RECOMMENDED ADD-ON

MariaDB Enterprise Platform Plus

Enterprise-grade Database Solution Built for Scale

  • SOFTWARE
    • MariaDB Enterprise Server
    • MariaDB Enterprise ColumnStore
    • MariaDB MaxScale
    • MariaDB Application Connectors
    • MariaDB Integration Connectors
    • Enterprise Tools: Monitoring, Query Editor
    • Enterprise Docker Images
    • MariaDB Enterprise Cluster
    • MariaDB Enterprise Operator
  • SUPPORT OPTIONS
    • Standard – 24×7 support, long term releases with extended support options
    • Premium – 24×7 support with aggressive SLAs, telephone support, real-time chat, Premium Support Engineer, long term releases with extended support options
  • RECOMMENDED ADD-ON

Support Levels

Need help assessing which support level is right for you?

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StandardPremium
Ticket support✓✓
Engineering Support✓✓
Telephone Support (b)X✓
Real-Time ChatX✓
Extended Support Beyond EOSEligibleEligible
Automated Weekly Summary Report of Issues✓✓
Quarterly Executive ReviewX✓
Hotfix builds✓✓
Premium Support EngineerX✓
Technical Account ManagerEligibleEligible
Remote DBAEligibleEligible
24x7 for Urgent Priority Issues✓✓
SLA - Urgent Priority Issue First Response30 Min.15 Min.
SLA - High Priority Issue First Response2 Hour1 Hour
SLA - Standard Priority Issue First Response4 Hour4 Hour
SLA - Low Priority Issue First Response8 Hour8 Hour
SLA - Ongoing Urgent Priority Issue RepliesX4 Hour
Business critical prioritizationX✓

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