Email Troubleshooting

In this Guide

  • Review your email address in account settings.
  • Check your spam or junk mail filters.
  • Add [email protected] to your Address Book or Contacts.
  • Try changing your email address to another address, and see if you successfully receive email at that address.

If you have trouble receiving a password reset email, try requesting a new one.

If your registered email address is correct and you’re still having issues receiving email from Tumblr, please contact Support.

  • Search your email accounts for messages that come from @tumblr.com — [email protected], [email protected], or [email protected]. If you find messages from us but still can’t log in using that address, you might have changed the email used for your account.
  • If you have an email address that works under multiple domains (e.g. @gmail.com/@googlemail.com, @aol.com/@aim.com, @me.com/@mac.com), try logging in with each of the domains your email address supports.

In this Guide

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