Merging accounts

See More

If you find that you have more than one Launchpad account, in most cases you can easily merge them together. How easy it is depends on whether you still have access to the primary email address registered in the duplicate account.

Note

When you merge two accounts, only the primary account’s personalisation (home page, branding, display name, etc) will remain in place. However, all the work and team memberships associated with the second account will merge with the primary account.

To merge your accounts:

  1. Log into your primary Launchpad account and visit the account merger page.

  2. Enter the Launchpad name of the duplicate account. This is the name that appears in the URL of your profile page: i.e. https://launchpad.net/~<account-name>. If you’re not sure what the account’s name is, click Choose to search.

  3. Launchpad will send an email to the primary email address registered in the duplicate account. Follow the link in the email to confirm the merge.

Can’t access the duplicate account’s email address?

If you no longer have access to the primary email account registered in the duplicate account, you won’t be able to access the link in any email that Launchpad sends to it.

However, you can still ask the Launchpad team to merge the account manually. Make your request in Launchpad Answers from the account you want to keep. Include the duplicate account’s username and any proof that it’s yours.

If we’re not certain that the duplicate account is yours, we won’t merge it manually.