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❓[Question] Error for recording SOOP 19+ #354

@Cyborgeagle

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@Cyborgeagle

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I am trying to record 19+ SOOP streams but I getting errors.

URL format that I use: https://play.sooplive.co.kr/broadcaster name/

Errors:

streamcap-1  | 2025-12-22 23:47:43.675 | ERROR    | app.utils.utils:wrapper:50 - Type: RuntimeError, sooplive login failed! Please enter the correct account and password for the sooplive platform in the config.ini file. in function get_stream_info at line: 32
streamcap-1  | 2025-12-22 23:47:43.676 | INFO     | app.core.recording.record_manager:check_if_live:303 - Stream Data: []
streamcap-1  | 2025-12-22 23:47:43.676 | ERROR    | app.core.recording.record_manager:check_if_live:305 - Fetch stream data failed: https://play.sooplive.co.kr/dmswjd326/
streamcap-1  | 2025-12-22 23:51:29.975 | INFO     | app.core.recording.stream_manager:fetch_stream:199 - Live URL: https://play.sooplive.co.kr/dmswjd326/
streamcap-1  | 2025-12-22 23:51:29.975 | INFO     | app.core.recording.stream_manager:fetch_stream:200 - Use Proxy: None
streamcap-1  | 2025-12-22 23:51:32.800 | ERROR    | app.utils.utils:wrapper:50 - Type: TypeError, object of type 'NoneType' has no len() in function get_stream_info at line: 31
streamcap-1  | 2025-12-22 23:51:32.800 | INFO     | app.core.recording.record_manager:check_if_live:303 - Stream Data: []
streamcap-1  | 2025-12-22 23:51:32.800 | ERROR    | app.core.recording.record_manager:check_if_live:305 - Fetch stream data failed: https://play.sooplive.co.kr/dmswjd326/

Looks like the cookie I provided seems to work. I got it as described like here. Also username and password doesn't work. My SOOP account is verified so I am able to watch 19+. I checked the account.json and the values are there correct. What could be the issue?

I am using the docker container with Docker Desktop on Linux Mint Debian Edition 7.

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