Hi, Nice to meet you here! Let me introduce myself!
I am good at:
Technical Writing
Product and Project Management
Network Security
Software Engineering
Data Analytics
MS in Software Engineering and Management
Carnegie Mellon University | Aug 2016 - Aug 2017
- GPA: 3.96
- Courses: Project Management, Product Design, Architectural Programming Principles, Data Analytics, Cloud Computing, IoT
- Projects: USGS Earthquake Forecast Map Application (as web developer), Ride Share API (as developer).
Full Stack Developer (Graduate Assistant)
Carnegie Mellon University & USGS | Jan 2017 - Jun 2017 | Mountain View, CA
- Developed USGS earthquake aftershock forecast web application using Java, Angular 2, Node JS, and MongoDB.
- Use Leaflet library to create interactive map web application.
- Use D3 library to generate earthquake animated shake histogram and line chart.
Lead Technical Writer
Hillstone Networks Inc. | 2010 - 2012 & 2014 - 2016 | Beijing, China & Sunnyvale, CA
- Leadership and adaptiveness: Managed a team of five tech writers to develop the documentation system for all company products; cared about employees career development growth; adjusted their work focus and provided different training opportunities based on their preference of future plan.
- Proactive and able: Innovated and built the first and only document portal which serves thousands of customers in learning the company’s products; moved team from PDF-only deliverables to HTML + PDF with Madcap Flare.
- Technology and mindset innovator: Introduced a new authoring tool and trained the team with a new writing methodology, which improved our efficiency by 30% in terms of document quantity, reusability and file format.
- Teamwork and ownership: Reviewed UI elements for all products and made changes in workflow, wording, consistency and design.
Business Analyst & Scrum Master
Avanade (owned by Accenture) | 2012 - 2014 | Beijing, China
- As the business analyst (BA), gathered and analyzed user requirements from customers to build the customized Microsoft Dynamic CRM system for the largest China bank.
- As the scrum master (SM), reviewed sprint plans, maintained project scope, estimated and scheduled resources for agile development processes, and ensured the completion of each sprint.
Earthquake Forecast Map Website for USGS
Web Developer

- Designed and developed a hazard map website for USGS to show aftershock forecast of earthquakes.
- Key Features: heatmap (showing harzard probabilities), search region, date and severity selection, pin a region, probability line chart and histgram, step-by-step tutorial, API to fetech data.
- Technology: Built the website With Angular 2 (and 4) and TypeScript, the interactive map with Leaflet, the report charts with D3, and created data server with Rest API in JSON format.
- Github links: Hazard map repo, Server API repo.
Ride Share REST API
Delveloper

- Developed an Uber-like application with interactive drivers and passengers.
- Key Features: CRUD (drive, car, passenger and ride), authentication, versioning, encryption/hashing data, session API, unit testing and scale testing.
- Technology: Java, JavaScript, Spark, Jackson, MongoDB, MongoLink, Restful API.
- Github link: repo.
Data Analytics App for Employee's Satisfaction Level
Data Analyst

- This is an application to predict an employee's satisfaction level using Random Forest Tree method.
- As data analyst, I collected data, found and validate the optimal model to predict outcome.
- Technology: RStudio, RShiny, Programming R.
- Github link: repo.
Here are some examples of my technical writing work.
Document Portal for Hillstone Security Products

- Hands-on, documented and tested various cybersecurity products, including Next Generation Firewalls, Data Center Firewalls, Cloud Security solutions, Web Application Firewalls (WAF) and IPS.
- Wrote techinical materials of functions like policy, routing, authentication, IPS, HA, VPN, AV, Sandbox, QoS, cloud cyber security.
- My work includes install guide, user guide, web help, quick start, tutorials, release notes, specification, use case, and more.
USGS Earthquake Website API Reference
- An earthquake aftershock forecast web application using USGS forecast model.
- Writing sample link.
Firewall Deployment Guide
- This section introduces basic data flow of a firewall device and its typical deployment modes.
- Use the link to see the writing sample.
StoneOS Cookbook
- A scenario-based cookbook which contains a set of recipes of configuration instructions for StoneOS devices.
- Use this link to see the book.
Cloud Firewall Guide
- First creator and owner of technical documents and training content of Hillstone cloud firewall software running on AWS, Aliyun,VMWare ESXi, KVM and OpenStack.
- Install Guide download link: PDF.
- Language: Java, JavaScript, SWIFT, HTML, CSS, XML, MarkDown, Angular, RESTful API, Node JS, MongoDB.
- Certificates: PMP (Project Management Professional) #1943876
- Tools: Jekyll, DITA, Madcap Flare, RoboHelp, WebStorm, MS Office, Camtasia, InDesign, Illustrator, Visio.
- Network & Security: Next Generation Firewall(NGFW), Intrution Prevention System(IPS), Web Application Firewall(WAF), Cloud Security, Malware Detection, Routing & Switching
- A marathon runner, finished 10+ full marathons including Berlin, Tokyo, Osaka, Seattle and more.
- A certified lifeguard with CPR, first aid and AED certification.
- Trekked several holy mountains in Tibet (Amne Machin, Mount Kailash, etc).
- A social worker at animal welfare NGO for more than ten years.
- I love traveling and have been to 15+ countries.