Frequently Asked Questions

Find answers to common questions about Deskreen screen sharing and present screen features, and get advanced tips for optimal setup.

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Frequently Asked Questions

Is having a Virtual Display Adapter absolutely necessary when using Deskreen?

If the screen viewing receiving device has no camera can Deskreen work without a scanning QR code?

I bought a Virtual Display Adapter, plugged it into my computer's available display port but Deskreen does not allow me to use a virtual monitor option in the app. What should I do?

Deskreen doesn't work for me, it won't connect either to my phone or my tablet, all in the same WiFi / LAN. What should I do?

Can I use multiple screens and devices connected with Deskreen at the same time?

Can I use a Smart TV as a screen viewing device with Deskreen?

Can I install Deskreen on my phone? Where can I download an .apk file?

Will Deskreen work on my 1st or 2nd generation IPads? Will Deskreen work on some really old device?

How is Deskreen different from other commercial apps or VNC based solutions?

Can I connect my tablet with my computer with a USB or USB-C cable instead of using WiFi or LAN to use Deskreen?

Why is my virtual display blurry when I'm using Deskreen with a Virtual Display Adapter?

Does Deskreen support touch events when I'm sharing a screen to my tablet or phone? Does Deskreen have a remote control functionality?

Does Deskreen need the Internet access to run? Will it use any Cellular Data if I use my smartphone as a screen viewing device?

How to reduce latency while using Deskreen?

Can I create a virtual display without a Virtual Display Adapter?

I'm using a Virtual Display Plug but Deskreen does not see a virtual monitor it created on Windows. However I can see a virtual display in Display settings of my operating system. How to fix this?

I'm using a Virtual Display Plug but Deskreen does not see a cursor on the virtual monitor on Windows.

On my operating system the Deskreen app does not run/install. It is blocked by antivirus with prompt that it may have viruses. Does it have a virus? What should I do?

Is Wayland supported already on Linux when using Deskreen?

Does Deskreen support ARM? Does it run on Raspberry PI?

Are you going to be adding a support for streaming audio from computer with screen video to viewing device in future releases of Deskreen?

Are you going to be adding virtual display drivers for Deskreen in future releases to remove the need for Virtual Display Adapters?

How is Deskreen made? How does Deskreen work? What is a technical stack used in Deskreen? What is under the hood of Deskreen?

On my MacOS the menus in Deskreen are all grayed out. Why?

Why does Deskreen use so much CPU or RAM or Network Bandwidth on my computer?

Why do I have only the Default Video Player turned on in the Deskreen viewer on my tablet/phone in a web browser? When I flip the video and enter full screen it is not flipped in Default Video Player.

When I do screen sharing with high screen resolution latency becomes high and screen sharing is lagging. What can I do to reduce latency?

Can I do reverse screen sharing from my phone or tablet to computer while using Deskreen?

How can I use Deskreen with my laptop and my tablet when I'm on a go, or I don't have a WiFi or LAN network?

Still need help?

Frequently Asked Questions

Setup & RequirementsIs having a Virtual Display Adapter absolutely necessary when using Deskreen?

Is having a Virtual Display Adapter absolutely necessary when using Deskreen?

Setup & RequirementsIf the screen viewing receiving device has no camera can Deskreen work without a scanning QR code?

If the screen viewing receiving device has no camera can Deskreen work without a scanning QR code?

Setup & RequirementsI bought a Virtual Display Adapter, plugged it into my computer's available display port but Deskreen does not allow me to use a virtual monitor option in the app. What should I do?

I bought a Virtual Display Adapter, plugged it into my computer's available display port but Deskreen does not allow me to use a virtual monitor option in the app. What should I do?

TroubleshootingDeskreen doesn't work for me, it won't connect either to my phone or my tablet, all in the same WiFi / LAN. What should I do?

Deskreen doesn't work for me, it won't connect either to my phone or my tablet, all in the same WiFi / LAN. What should I do?

Features & UsageCan I use multiple screens and devices connected with Deskreen at the same time?

Can I use multiple screens and devices connected with Deskreen at the same time?

Platform SupportCan I use a Smart TV as a screen viewing device with Deskreen?

Can I use a Smart TV as a screen viewing device with Deskreen?

Platform SupportCan I install Deskreen on my phone? Where can I download an .apk file?

Can I install Deskreen on my phone? Where can I download an .apk file?

Platform SupportWill Deskreen work on my 1st or 2nd generation IPads? Will Deskreen work on some really old device?

Will Deskreen work on my 1st or 2nd generation IPads? Will Deskreen work on some really old device?

About DeskreenHow is Deskreen different from other commercial apps or VNC based solutions?

How is Deskreen different from other commercial apps or VNC based solutions?

Setup & RequirementsCan I connect my tablet with my computer with a USB or USB-C cable instead of using WiFi or LAN to use Deskreen?

Can I connect my tablet with my computer with a USB or USB-C cable instead of using WiFi or LAN to use Deskreen?

TroubleshootingWhy is my virtual display blurry when I'm using Deskreen with a Virtual Display Adapter?

Why is my virtual display blurry when I'm using Deskreen with a Virtual Display Adapter?

Future FeaturesDoes Deskreen support touch events when I'm sharing a screen to my tablet or phone? Does Deskreen have a remote control functionality?

Does Deskreen support touch events when I'm sharing a screen to my tablet or phone? Does Deskreen have a remote control functionality?

Privacy & SecurityDoes Deskreen need the Internet access to run? Will it use any Cellular Data if I use my smartphone as a screen viewing device?

Does Deskreen need the Internet access to run? Will it use any Cellular Data if I use my smartphone as a screen viewing device?

PerformanceHow to reduce latency while using Deskreen?

How to reduce latency while using Deskreen?

Setup & RequirementsCan I create a virtual display without a Virtual Display Adapter?

Can I create a virtual display without a Virtual Display Adapter?

TroubleshootingI'm using a Virtual Display Plug but Deskreen does not see a virtual monitor it created on Windows. However I can see a virtual display in Display settings of my operating system. How to fix this?

I'm using a Virtual Display Plug but Deskreen does not see a virtual monitor it created on Windows. However I can see a virtual display in Display settings of my operating system. How to fix this?

TroubleshootingI'm using a Virtual Display Plug but Deskreen does not see a cursor on the virtual monitor on Windows.

I'm using a Virtual Display Plug but Deskreen does not see a cursor on the virtual monitor on Windows.

SecurityOn my operating system the Deskreen app does not run/install. It is blocked by antivirus with prompt that it may have viruses. Does it have a virus? What should I do?

On my operating system the Deskreen app does not run/install. It is blocked by antivirus with prompt that it may have viruses. Does it have a virus? What should I do?

Platform SupportIs Wayland supported already on Linux when using Deskreen?

Is Wayland supported already on Linux when using Deskreen?

Platform SupportDoes Deskreen support ARM? Does it run on Raspberry PI?

Does Deskreen support ARM? Does it run on Raspberry PI?

Future FeaturesAre you going to be adding a support for streaming audio from computer with screen video to viewing device in future releases of Deskreen?

Are you going to be adding a support for streaming audio from computer with screen video to viewing device in future releases of Deskreen?

Future FeaturesAre you going to be adding virtual display drivers for Deskreen in future releases to remove the need for Virtual Display Adapters?

Are you going to be adding virtual display drivers for Deskreen in future releases to remove the need for Virtual Display Adapters?

TechnicalHow is Deskreen made? How does Deskreen work? What is a technical stack used in Deskreen? What is under the hood of Deskreen?

How is Deskreen made? How does Deskreen work? What is a technical stack used in Deskreen? What is under the hood of Deskreen?

TroubleshootingOn my MacOS the menus in Deskreen are all grayed out. Why?

On my MacOS the menus in Deskreen are all grayed out. Why?

PerformanceWhy does Deskreen use so much CPU or RAM or Network Bandwidth on my computer?

Why does Deskreen use so much CPU or RAM or Network Bandwidth on my computer?

TroubleshootingWhy do I have only the Default Video Player turned on in the Deskreen viewer on my tablet/phone in a web browser? When I flip the video and enter full screen it is not flipped in Default Video Player.

Why do I have only the Default Video Player turned on in the Deskreen viewer on my tablet/phone in a web browser? When I flip the video and enter full screen it is not flipped in Default Video Player.

PerformanceWhen I do screen sharing with high screen resolution latency becomes high and screen sharing is lagging. What can I do to reduce latency?

When I do screen sharing with high screen resolution latency becomes high and screen sharing is lagging. What can I do to reduce latency?

Features & UsageCan I do reverse screen sharing from my phone or tablet to computer while using Deskreen?

Can I do reverse screen sharing from my phone or tablet to computer while using Deskreen?

Setup & RequirementsHow can I use Deskreen with my laptop and my tablet when I'm on a go, or I don't have a WiFi or LAN network?

How can I use Deskreen with my laptop and my tablet when I'm on a go, or I don't have a WiFi or LAN network?

Still need help?