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This is a process of collecting, organizing, and actioning customer feedback. When you gather actionable insights from your users, you end up building better products. At the same time, you boost customer satisfaction. That's because customer experience improves when users feel heard.

Canny helps you set up an effective feedback management system without leaving Salesforce."}},{"@type":"Question","name":"How can Canny help with my Salesforce feedback management?","acceptedAnswer":{"@type":"Answer","text":"

Capture customer sentiment in Salesforce CRM. Then, send ideas from your sales prospects directly to Canny. In Canny, you'll be able to track the status of these requests, prioritize them, and more. That feedback data will help your product management.

Salesforce is usually a home for customer data. Let's keep it this way. You don't need to leave the tool you know and love to manage user feedback."}},{"@type":"Question","name":"How much does it cost?","acceptedAnswer":{"@type":"Answer","text":"

We have a variety of plans to fit your feedback management needs. Get started with our Free plan - it has everything you need to collect and manage customer feedback. And our Salesforce integration helps you manage it all in one place.

Note: Salesforce integration is only available on our Business plan."}},{"@type":"Question","name":"What other integrations does Canny have?","acceptedAnswer":{"@type":"Answer","text":"

In addition to Salesforce, we also integrate with many other popular tools. For example: